This way, you know that all reviews are authentic, verified, and trustworthy. After two hours we finally find this place it still took more two hours to drive from there. Pros: We had a problem with the car and the Record-Go service was quick, easy, friendly. It all turned out ok but we worried about it during our travels. Cons: Clearly needing to get the shuttle over to the location is more difficult. Although we unlock the deposit immediately, it is the banks that can take up to 30 days to show the cash in your account. Car condition is not immaculate as with dents all over the place. Car was in perfect conditions. Cons: Dicen que aceptan Mastercard Visa y dbito pero resulta que no trabajan con Revolut que es Visa o Mastercard y si no tienes otra tarjeta pues ya te quedaste sin coche. We left our 2 year old's stroller there and had to come back. Excellent car Cons: At the rental desk, I waited in line for over 45 while others cut ahead of me. Cons: Record-go charge full insurance without asking. Pros: Booked a car from RecordGo thru' Discover Cars. I looked through Seat forums to find a way to turn it on but it is impossible without visiting official service. Hinode Pier to Tokyo Big Sight (25 minutes) Cons: Collecting car takes a long time. The tyre then went flat overnight. Toyosu is the location of one of Tokyo's largest shopping malls LaLaPort and is the new venue of the relocated Tsukiji Fish Market, now called Toyosu Market, which opened in October 2018. Rentalcars.com is part of Booking Holdings Inc., the world leader in online travel & related services. Small damage all over the car and engine management light on, Cons: car had scratches and dents that weren't detailed on rental agreement, Pros: Lady behind desk was lovely (wish I could remember her name). Pros: helpful staff. Car rental companies that offer shuttle or pick-up services from Barcelona-El Prat airport to off-airport locations include Firefly, Ok Mobility, Europcar, Rhodium, Hertz, Alamo, Centauro, Budget, Enterprise Rent-A-Car, and Sixt. Junesu Court Ayase, 4-8-2 Ayase, Adachi-ku, Tokyo, Saiwai bldg. The extras that they wanted to add because the rate we booked was wrong apparently tried to blame rental cars. We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. I called at least 8 times, 6 of which was auto-respond. Third car Ive booked and always an easy process. End result was waiting for 3 hours in the garage for them to come with cables and start the engine. Rentalcars.com is a trading name of Booking.com Transport Limited which is a limited company registered in England and Wales (Number: 05179829) whose registered address is at 100 New Bridge Street, London, EC4V 6JA. Picked up Car at terminal in BCN. The instructions are not the best. This website is using a security service to protect itself from online attacks. the guy who helped us rent the car was very nice and friendly, however we didnt the car was not automatic. Another couple had been waiting long before us, and they decided to catch a cab. Parking position. It was SUPER frustrating experience to be cought in the middle of RecordGo and DiscoverCars, each of you telling me to contact another in case of delayed pick up. There are three main buildings at Toyosu Market: two for seafood, one for fruit and vegetables. We hope to see you again soon! I called and the address that was given to me was 30 mins away so it was incorrect. If the problem persists, send us an email with your first and last name and reservation number to customer service and our department will solve your problem personally. I will continue to use it in the future. The agent was not supportive of giving us another car as a replacement, so we were forced to pay for an upgrade. Super slow process to check in and get the car. We inform you that our general terms and conditions are available on our website and are designed to provide a detailed description of our services and policies.It is important that you understand that, when booking with an intermediary, when you pick up the vehicle you have to choose between contracting coverage with us or leaving a deposit. Then, when I arrived in Spain, I was led to believe by the car rental company that it was not sufficient coverage at all, and was basically coerced into buying yet more coverage. Cons: 1,5 hours to get the car, bad attitude, hidden fees, do not know when I will get my money back. I personally prefer the companies that tell you all the costs and options in advance.Thanks for the reply, i booked directly on your website. Ease of collecting car info at desk and locating car in car park.Dropped off car out of hours with petrol receipt and petrol refund received reasonably promptly. Every individual that wants to rent a car at Barcelona-El Prat Airport will need to provide a few documents, including a drivers license that is valid for the duration of your rental period. You can read my review at the time because the conditions were the same, this time with Jeep Compass. Then only a manual given. Pros: Car was pretty tired and the back seats were a mess. In T1 BCN very nice peoples work in Record Go - all is very comfortable and good organized. 2023 Trustpilot, Inc. All rights reserved. Well recommended in Alicante. VAT number: GB 855349007. Contract e-mailed to me to show the the staff at the key collection office. This temporary gallery opened in July 2018 and is scheduled to run until fall of 2020. One of the guys apologized for serving someone who arrived about 20 minutes after me. You can contact the company at 936 19 24 68. Eso nos hizo perder Ms 3 horas y un extra de ms de 150 kilmetros y el extra de golosina. After walking around for approx 45 minutes, it was clear that Economy Rent a Car did not exist. Pros: It was quite efficient even though no one could do anything about the extra charge and only pointed at small prints, Cons: The fact that there was no empathy. We also did not have the opportunity to inspect the car and indicate any problems noted beforehand. Cheap car hire in Barcelona - Record go rent a car. At the rental car center, you will find a few different amenities that are offered to customers. Pros: Very fast agent. Pros: Very good car condition, stuff managed to work under stress conditions. They charge you for everything. He sad he would put this damage report in the report with the car. Pros: Professional cooperation with the client. However not labeled as dollar. Car Rental BCN: Flying into Barcelona-El Prat airport? and I work as a top Customer Experience Consultant after an early career in business travel at the highest level. 1. We are glad to have provided you with quality service and look forward to serving you again in the future. Cons: We were not informed about the necessity of refilling the Ad-Blu and the car broke down on the way to the airport! Hidden taxes. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Very unfortunate and put a damper on our trip. Pros: There was one sympathetic assistant who apologized for the loss of my luggage while waiting at the counter. Pain in the ass to find the place, especially for a first timer like me. Had a long wait for shuttle back to airport as well. booked With ACE all insurance included. Hinode Pier to Odaiba Seaside Park (20 minutes) Do not hesitate to contact us if you need more information. Pros: They returned the security deposit quickly. The insurance was more than the rental. We took photographs and showed the damage to the guy working at the time. In Tokyo, Christmas and its festivities have managed to find their place to become real unmissable events. ), b) pay circa eur1,500 to the car hire company on your debit card and you hopefully will get it returned to you approx 30 days after return. T1: exit the arrivals hall and continue straight ahead towards the end of the hall, before reaching exit doors take a left and youll find Record go counter. Nothing stands out. Get access to all your bookings in one place, By selecting "Agree and continue", you agree to Discover Cars', Please select a pick-up location and dates, Barcelona Airport (BCN), Barcelona, Spain, Overall value for money of your rental car, Ease of finding rental desk or representative. Cons: The delay - paperwork. Kidzania, LaLaPort Shopping Mall, Toyosu, Tokyo, Japan, teamLab Planets at evening, Toyosu, Tokyo. We're sorry you experienced a longer than normal rental wait time at Record go. or similar, Fiat 500X No one answered in Spain! The Toyosu Market is immediately accessible from Shijomae station on the Yurikamome elevated railway. Europe car company is closed after midnight. Cost different as was agreed. I waiting at the counter while the person helping me tried to figure out my rental. With no explanations, no excuses and no will to change this. Map / Details Reservation. We are very grateful for the trust you have placed in our team and we are glad that everything went smoothly and that we exceeded your expectations. Terrible extra charges added at pick up. Never got picked up and never to rental car. Many large rental companies allow customers to use either a foreign license or an international license. Barcelona is a bustling city that is known for being a major European business hub and destination amongst travelers. Mais mensonger sur le plein a rendre vide etc., Assurance a pay en plus de 360 alors que 180 au dpart Budget prices are only achievable by under-staffing but this is going too far. Worth every single word written in the other review. Fujiyoshida, Tokyo Discovery, two days Having a car rental at Barcelona-El Prat Airport is a great way to move throughout the region and visit all the attractions on your to-do list. Car rental ending up costing us 3x what we anticipated.. Cloudflare Ray ID: 7d2cebfb3f4a593e However, this does not justify your experience and we strive to improve our efficiency at all times so that this happens with the least possible incidence. Cons: Slow pick up. Pros: A day before dropp i fill the fuel tank full. Rent a house in Tokyo, Yuyake The oil light came on after 200km and I had to change my holiday plans to see a mechanic. Hard to find the company- under other name that doesn't show on the voucher or web The insurance wasn't fit to Spain so we pay more. Cons: Pick up was far too long. 4 reviews NL 2 hours ago No hay problemas No hay problemas Car hire good Staff friendly ( Lukas ) No explanation on how to leave the airport carpark The barrier did not open , had to go back to the carhire desk to ask and was told to press the calling button Thank you for renting with Record go. Cons: The car was a little damaged when we picked it up at the location. Right under the crane is the Urban Gate Bridge - a drawbridge. The car was nearly new, clean and no problems. LaLaPort also has the Funabashi LaLaport Tokyo-Bay Disney Store, which, as well as Disney merchandise, has ticket counter for the Tokyo Disney Resort Parks: Tokyo Disneyland and Tokyo DisneySea, open 10 am - 8 pm Mon-Thu, and 10 am - 9 pm Fri, Sat, Sun & holidays. Cons: The car had 12 damages in the paint and sheet metal and the fluid of the front wiper was defect. Find thousands of other hotels, flights and car rentals with KAYAK. We will never use them again. Toyosu Park, right on the water front is a popular green space for families to enjoy picnics, relax and play sports. Construction of the 54 stories from above ground 2 stories below ground story building was completed in October, 2004. 1F, 4-29-5 Kamata, Ota-ku, Tokyo, Tennozu Park Side bldg. Shijomae station is two stops from Toyosu station, which forms the start of the line. Note that I had to pay for the airport shuttle to get to the airport. It also includes Kidzania, a theme park aimed at children between the ages of 3-15 who can act out various adult professions including doctors, judges, ANA pilots and chefs in a recreated small town. However, underpowered and manual even though a better quality automatic reserved. or similar, Opel Corsa Pros: They propose a better car category with the same price. Pros: Easy Company to deal with, not looking for problems with car on return, Pros: nothing. At Record go, you'll find a large fleet of vehicles at the best price so you can enjoy your car rental with no surprises and without intermediaries: les Garrigues, 49, Josep Tarradellas Barcelona-El Prat International Airport, Av. The queue was long and everyone took ages to hire the car. All the best. First and last time rental. Sad to end our generally good experience in this way. We hope you enjoyed your trip and that we have met all your needs. 2 hours to rent a car is somewhat excessive but the car we eventually got was ok. Copyright 2023 Booking.com Transport Limited. The 3,000 km limit should not be applied to longer lease period like more than 21 days. The staff spent more time trying to upsell people on insurance, better cars etc instead of managing the crowd. Sun 4 Jun 2023 12 00 Drop-off Date: Wed 7 Jun 2023 12 00 Driver aged 30 - 65? Cons: Still try to pressure into extra insurance, even though I had purchased through broker. We appreciate your understanding and hope to have the opportunity to serve you again in the future. Honest. They told me my only option was to pay 180 because they didnt have any economy cars left. I highly recommend this agency ! - they charge the deposit for full fuel tank (mentioned in rental conditions, but inconspicuously) and ask to bring back a ticket from the fuel station. Cons: Lack of staff. Cons: They tried to charge me twice for my final payment due at the desk
