The staff had acknowledged my wife's birthday with a lovely cake and personalized card too. An exclusive 5-star service awaits you at the Golden Tree Massage.Our 24/7 concierge team is happy to provide you individual chauffeur services, hotel accommodations, conference rooms, concert tickets and much more.According to the Travel & Hospitality Commission, we're offering the most exclusive services in Europe. International atmosphere and Viennese tradition together with personalized service present the perfect harmony for a pleasant stay.459 guestrooms including 3 club floors and 49 suites boast every comfort of a de deluxe property. We were particularly impressed with the breakfast (loved the Nutella dispenser!) We hope to see you again. The only way to leave a review is to first make a booking. Rooms are typical box like for the age of the building and youll get much larger rooms in some of the more traditional hotels but nothing wrong with them at all. Mattresses sag to the side as if a HUGE person slept there the night before. I definitely agree with you about the room, which need some renovations. Please try again later or contact the. Time in one year and it was a wonderful experience full of surprises . Our 24-hour Fitness Centre offers state-of-the-art cardio and workout equipment, as well as a steam bath and sauna. Kind regards, What food & drink options are available at InterContinental Wien? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This hotel is outstanding. The staff were mostly friendly. InterContinental Wien in Vienna - See 2023 Prices - Agoda Working in the travel industry and having stayed as some excellent hotels my expectations are always high but I would say managed too and on this occasion, they were exceeded. Please accept my sincere apologies that there apparently was a misunderstanding regarding your room upgrade. Metro access, Excellent location rated 9.1/10! A pleasant check-in experience and a prompt delivery of a crib for our baby meant we were quickly settled into our massive corner room that we had been upgraded into as a Diamond Elite. VDOMDHTMLtml> INTERCONTINENTAL WIEN - Updated 2023 Prices (Vienna, Austria) Now 145 on Tripadvisor: InterContinental Wien, Vienna. Stay somewhere else and only use the bar/lounge and the breakfast restaurant for pleasure. We're passionate about inspiring the next generation of hospitality professionals. Booking.com does not accept responsibility or liability for any reviews or responses. International specialities and traditional Viennese cuisine are served in the Restaurant Parlor. Have a sneak-peak at our massage center in Vienna. This is the version of our website addressed to speakers of English in United Kingdom. Staff were friendly and helpful. The shower curtains are so short on the ribs that water leaks out during the shower. If the system detects something that potentially contradicts our. We will forward your great feedback to our colleague Daria. In the evenings, a wide range of whiskys and cocktails can be enjoyed with live music at the Intermezzo Bar. Rooms and bathrooms are tiny and run down. I am very disappointed to read about your experience. Deep-Tissue Massage combined with numerous secret massage techniques and warm fragrance oil. I get free breakfasts at any hotel I choose in USA (Embassy Suites, Holiday Inns, Choice Hotels, Hyatt etc, but not in Wien. Are there opportunities to exercise at InterContinental Wien? Reviews are most valuable when they are original and unbiased. I am an IHG member and hoped to receive a reasonable welcome or upgrade or similar. The beds have plastic liners on the mattresses and caused us to sweat every night. We been in contact with the IHG Service Center and even if it is rather late, I believe a proper compensation has been arranged. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Contributions should be appropriate for a global audience. Get ahead with IHG Skills Academy. Cancellation and prepayment policies vary according to accommodation type. This helps to ensure you have the optimal experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Just note that the drinks in the hotel bar are mixed quite strong :), Dear karina753, Thank You very much for staying with us and for your friendly review. The staff at reception and all the staff in general are very welcoming, always smiling and polite. Location Amenities Policies InterContinental Vienna, an IHG Hotel Luxury hotel with restaurant, near Belvedere 8.6/10 Fabulous All reviews (624) Property highlights Spa Airport transfer Pet-friendly Parking available Free WiFi Restaurant Johannesgasse 28, Vienna, Vienna, 1030 View in a map Main amenities Daily housekeeping The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. excellent breakfast. We now have appropriate Staff & resources to provide the service that is expected from an InterContinental. I hope that you will visit our property again to see that we can provide you an unforgettable experience at our hotel, like promised. What Our Guests Are Saying 4.5/ 5 1730 Reviews READ MORE REVIEWS Syngrou Avenue 89-93 Athens 11745 Greece Check in: 3:00 pm | Check out: 11:00 am *Minimum check in age is: 18 Phone: +30 210 9206000 Email: athens@athensintercon.gr Parking & Transportation ACCOMMODATIONS Guest Rooms Visit over 350 m2 of fitness and sauna area provided by. Non-personalised ads are influenced by the content that youre currently viewing and your general location. The standard cookie policy for this website is to allow all cookies. Employees were friendly and kindness., the location and the service Tijana Marinkovic According to the Travel & Hospitality Commission, we're offering the most exclusive services in Europe. We truly appreciate your kind words. Payments made by partners impact the order of prices displayed. Business travellers will have access to a 24-hour business centre provided on site. Street level on side entrance of the hotel. Reception, restaurant, cafe, meeting rooms, elevators and public toilett are wheel chair accessible. 7 Reviews Johannesgasse 28, Vienna 1030 Austria 1 minute from InterContinental Wien The Golden Tree Be the first to review this attraction Johannesgasse 28 Hotel InterContinental, Vienna 1030 Austria 1 minute from InterContinental Wien Experiences from 10,890 See 1 Experience Sebastian Kneipp Brunnen 5 Reviews The room had a nice view. Own or manage this property? Our recent stay has caused us to completely rethink that approach and will now do a serious deep dive on investigating a particular property before ever booking an Intercontinental again. If we find any, we delete them and, if necessary, take action against whoever is responsible. Dear somebeast, I am sorry that you did not have such a great experience at our property. Rooms for disabled guests are available on request. I am sorry to hear you had such a bad experience & for sure something did happened that made you feel mistreated. 2 tiny UHT milk cartons, very limited tea/coffee selection and not even a biscuit to go with it. What is your impression of this property? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. This included ongoing discussions and repeatedly slamming doors. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Rowhill Grange Spa Days | Alexander Hotels Spotless place, enthusiastic staff, unbeatable location. Get exclusive access to member-only deals by email. The noise continued for an additional ten (10) minutes after I entered the hallway without so much as a visit from any of the hotel staff to address the ongoing and nearly one hour problem. According to the jury of the international LTG Award Commission and our customers, we offer the best Deep-Tissue Massage worldwide.Treat yourself to a moment of relaxation and try the world's best. INTERCONTINENTAL WIEN - Updated 2023 Reviews (Vienna, Austria) Another blond hair lady stepped in and sorted things out quickly (obviously she has more experience and knowledge about reservations through AMEX booking). Please note that the recording time of 21 days are an official regulated time and that we are not allowed to safe video tapes for a longer time. excellent breakfast, The staff were mostly friendly. There is complimentary water in the rooms. Own or manage this property? To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. We are really sorry that you did not felt recognized as an IHG Gold Elite member. Pets are allowed. Are pets allowed at InterContinental Wien? The hotel does a magnificent breakfast. 1740050,1740050|1,1744610,1740190,1752060|1,1740310,1720070|1,1745850,1747160,1722120,1745850|4,1728280,1728280|3,1728280|2,1728280|8,1735170,1720070,1736710,1752060, InterContinental Wien, an IHG Hotel (Hotel), Vienna (Austria) deals, Personal or sensitive information (e.g. Yes, it is 0.6 miles away from the centre of Vienna. Dear racuch, thank you so much for staying with us and for providing us valuable feedback. This service may contain translations powered by Google. more. Adding insult to injury the television did not work properly. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Claim your listing for free to respond to reviews, update your profile and much more. Good to Know Policies Amenities at Intercontinental Vienna, An IHG Hotel Top Features The front desk staffers spoke English better than my old classmates in America, and were the smiling, helpful staff you'd dream of. HOTEL INTERCONTINENTAL VIENNA 5* (Austria) - from 100 | HOTELMIX loved the place, fairly nice stay. Our Tailor-Made day includes 240 towards treatments of your choice, a full 6-hour spa day, and either a two-course lunch or afternoon tea. Dear JulieMacLV, Thank You so much for staying with us and for the wonderful review! 1 of 18 Overview Impressive Twelve-story Business & Convention-oriented Hotel located in city center adjoining city park. For us, hospitality is all about making all our guests feel welcome, comfortable and valued. Most staff was very friendly, but treated some guests much better than other guests. Just a small example is the body towel that does not exceed in size a face towel of any five star hotel. Staff multilingual and very helpful. I am sorry that you did not feel welcome, we will continue to work harder to raise our level of service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Cash is not accepted There are more places to choose from in the, intercontinental wien hotel vienna, intercontinental hotel vienna, intercontinental hotel wien, Lock in the lowest price from these sites. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. The employees at our company treat every guest equally. With best regards, Rebecca Traunkar Guest Relations Manager. The Stadpark is a wonderful asset right outside. Upon checking out in the morning on our way to the airport, we asked at the front desk for a manager and/or a business card so the issues might be addressed directly. Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. A magnificent beach, great view. We did, and he said "we have been receiving a lot of complaints about it" that was all he said! Couldn't be better! Featuring fitness classes and a gym area, this 5-star hotel offers accommodation in a tourist area of the city. Couples particularly like the location they rated it 9.1 for a two-person trip. Dear drjaredm, thank you for staying with us and for providing us your valuable feedback. I wish you a nice day and best regards, If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, we opened a new location in Vienna and brought the traditions from California with us. It is my utomost pleasure to share your comments with our team. A stunning and delicious breakfast. The room are really outdated and you feel it everywhere that things are not well. Your contribution should be yours. Try wellness massage therapy in Vienna, Austria, and forget about muscle tension! The only good thing for this hotel is its location, within 10-15 minutes walk from the city center. Guests can work out at a health club and relax in a spa lounge. Four-star Vienna & Bratislava Twin Centre We had a view over the ice skating rink which provided plenty of entertainment watching people fall over! INTERCONTINENTAL WIEN - Updated 2023 Prices (Vienna, Austria) - Tripadvisor Read our, Dear kuwari525, thank you for your feedback. The rest of the guests (me) who paid $700 + per day, Dear David J, first of all I would like to thank you for your loyalty as a Diamond Elite! Dear 212ernstg, thank you for staying with us and for your loyalty towards our IHG membership, we truly appreciate you as a member. If the system detects something that potentially contradicts our. I guess he was not very familiar with the AMEX fine hotel collection booking and we had two separate reservations(two nights under each of us) so he was a little bit confused. Of The World in Vienna NH Hotels in Vienna B&B Hotels in Vienna Preferred Hotels & Resorts in Vienna Hilton Hotels in Vienna InterContinental (IHG) . We shut off the heat and opened the windows where we had to sleep every day with the windows open to enjoy temperatures under 80 every night. We hope to see you once again at our hotel! We do not charge any booking fees for making reservations directly with us. In summary there are much better alternatives in Vienna city center. The staff was amazing and the food was delightful. Calls from mobiles will be higher. Lock in the lowest price from these sites. We loved that classic hotel. Located amongst well-known tourist hot spots, boutiques and eateries, InterContinental Wien is ideal for those wanting to explore Vienna and its surroundings. The stadtpark right across the street is really beautiful and it offers areas for everybody from young children to seniors. 1/4 Our 24-hour Fitness Centre offers state-of-the-art cardio and workout equipment, as well as a steam bath and sauna. All our complaints get logged, as small as they are, so did your complaint. Feel like a King or Queen and relish it! The hotel will be refurbished in the following years and I can guarantee that we will offer a lot more spa facilities. I called down to the front desk and was told "you need to understand we had a large family checking in and they have a great deal of luggage". When booking more than 6 rooms, different policies and additional supplements may apply. (score from 1213 reviews). Can you provide an extra bed for 4 year old - 28th to 31st july. The hotel is in a superb location for exploring Vienna. The stay at this property was an epic fail. Concierge helpful and efficient. This is our guests' favourite part of Vienna, according to independent reviews. One more astonishing effect of lymphatic drainage is its potential to remove toxins from your body. . Our great Intermezzo Bar awaits our guests every evening with delicious cocktails and is also a perfect place for a dinner with friends. The location was perfect for walking all over the city to the Christmas markets and other attractions. Excellent location , premium hygiene standards and friendly staff . The breakfast was very tasty & parking was onsite. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre. I enjoyed my stay here, and would recommend it and day. room was airy and airy, bed was perfect. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Free Wi-Fi is available to help your business event or meeting a successful one. Luxury 5-Star Hotel - InterContinental Hotel Vienna - IHG Ample fitness facility. Rooms were spacious, staff were helpful. We visited the Intercontinental Vienna for the third. May 4 2020, 7:24 am Which are the best luxury hotels in Vienna in Austria with executive club lounges? My wife and I stayed recently for 3 nights and the location was perfect, easy access to the old town and centre and only 20 metres from the nearest underground station. The Golden Tree uses cookies to ensure you get the best experience on our website. Comfortable hotel with a very good location to the City Centre. Hello, You made a big smile on our faces. Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. Each review score is between 1-10. more. They are also applicable regardless of the sentiment of the comment. Thank you for staying with us and for providing us your valuable feedback! Whenever your travel plans will bring you back to our beautiful city we are more than happy to welcome you at the InterContinental Vienna. Reservations Department. Non-personalised content is influenced by things like the content that youre currently viewing, activity in your active Search session, and your location. Access our best rates when booking directly with IHG. CHECK RATES Check-in Check-out Rooms 123456789+ Adults 12345678 Children 012345678 Find Rooms Children ages (1-17, enter 0 for infants) 01234567891011121314151617 Upon entering our room it was 85+ degrees. It would be a pleasure if we get an opportunity to give you understanding of our brand promise. Breakfast with champagne and also sweets. So does the A/C system, which was used to be the heating during my winter stay there. You can listen to this free of charge.#TEAMWORK, we can do it! To those who say that the hotel looks dated, I would urge them to go to the IHG. WELCOME Premium Massage in Vienna The Massage under the "Golden Tree" Can you plea.. Dear Guest, Five-star Intercontinental Malta, St Julians Malta Malta Europe More Details. thank you very much for reaching out to us. The sauna and steam room was nice, massage was nice. Our lymphatic drainage is one of the most requested massage therapy services in Vienna, Austria. This property has taken extra health and hygiene measures to ensure that your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days, Facilities of InterContinental Wien, an IHG Hotel. The hotel staff is really charming and kind. We will share this with the relevant departments. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. InterContinental Vienna Luxury Amenities - IHG Find local businesses, view maps and get driving directions in Google Maps. Hotel in nice location needs renovation urgently . Earn points on every stay at 6,000 destinations globally. Thank You for taking the time to provide us the valuable feedback. It is a great location and we had a great view of the park. The staff during breakfast and in the evening in the bar/lounge were respectful but except the. #99 of 396 hotels in Vienna Location Cleanliness Service Value Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. The breakfast was reach with plenty of choices. grand lobby. It isn't the prettiest hotel from the outside but it is beautiful internally. Vienna is accessible by car within a 10 minutes ride and walking up to half-hour so the hotel is well located. Rooms were spacious enough for extended stay and cleaned well. Guests here can enjoy breakfast, hot and cold snacks throughout the day and a happy hour in the afternoon. I was impressed that you could get even fresh vegetable juice at your choice. The tall, young male front desk trainee was also very courteous and tried very hard to help us checked in early. The shallow jingles of piano music and the familiar scent of Golden Tree Oil make a massage with "The Golden Tree" so beautiful. Please try again later. With kindest regards, Rebecca Traunkar Guest Relations Manager, Hotels near Der Dritte Mann - Auf den Spuren eines Filmklassikers, Hotels near The Private Concert Series by waltz in vienna, Hotels near The Private Dance Academy by waltz in vienna - Day Classes, Hotels near University of Applied Sciences Technikum Wien. Visit our Vienna spa and massage center to renew and refresh your body, soul as well as thoughts. We are deeply sorry to hear about all the inconveniences during your stay. All the best, Rebecca Traunkar Guest Relations Manager. The Staff at the breakfast of really bad quality and on top of that they have an open kitchen and everything is so dirty that you are thinkings a lot before eating. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Relax and unwind in some of the finest spa days and wellness experiences in Vienna. I just don't remember it the way expressed in your review, as I don't remember being concerned of getting fired. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Best Hotel Executive Club Lounges In Vienna, Austria Our Vienna masseurs also specialize in foot reflexology. Staying in shape is easy at our spacious state of the art gym, open 24/7. Intercontinental Vienna offers a buffet breakfast daily. Vienna, AT 1220. Great locations and deals for every budget. Spa Phone: 43-1-71122 Spa Email: support@goldentree.at Hours of operation: 8:00 AM - 10:00 PM Fitness Center Staying in shape is easy at our spacious state of the art gym, open 24/7. Holiday Inn Hotels | Book Family Friendly Hotels Worldwide - IHG Please note that for the emptying of the minibar an extra fee of EUR 8 is charged. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. You're currently viewing this site in a different language. Other features of the hotel include an underground car park, a 24-hour business centre, and 24-hour room service. As we were two families of 4 I assumed the rooms would be small but we had plenty of room and 2 bathrooms really made a difference. It has an bygone era charm about it. Is InterContinental Wien located near the city centre? Unfortunately, the hotel is very, very old so, the rooms smell old and mouldy. We are thankful that you are sharing with us your thoughts and truly appreciate your feedback. Coffee, tea, and Viennese pastries can be enjoyed at Caf Vienna. Please, select dates to see available rooms. This is the version of our website addressed to speakers of English in United Kingdom. If yes, will book. One of the stunning hotels is right in the city center, next to the park and close to the Stefan Platz shopping street., The staff were excellent, very helpful and exceptional as dealing with our requests., Approximate prices in EUR for a 1-night stay. Intercontinental Vienna Johannesgasse 28, Vienna, Austria Overview Rooms Location Facilities Gallery Reviews CHECK RATES Check-in Check-out: 1 Jun 2023 2 Jun 2023 Select your dates to get unbeatable rates June 2023 Mon Tue Wed Thu Fri Sat Sun 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 This is a good location in Vienna: ). All christmas markets/fairs, as well as all Restaurants are closed. We are very pleased to hear that you enjoyed your stay at our property! you can of course book a room with breakfast or without, as you prefer, This is one of the popular massage therapy techniques that The Golden Tree offers in Vienna, Austria. Five-star Cavo Spada Luxury Resort And Spa, Crete . It was my pleasure to read your comments and that you enjoyed your stay. Intercontinental Vienna, An IHG Hotel, Vienna | HotelsCombined We sometimes show external review scores from other well-known travel websites. Charges may be applicable. all the staffs in hospitality, We arrived in Wien early in the morning because we took a night train., This is a deluxe and classic hotel of big brand, the decoration inside is quite beautiful, located in extremely good place, right in the city centre in a beautiful area besides Stadtpark, easily, It was a beautiful hotel, conveniently located just outside a subway station (U4 Stadtpark)., A stunning and delicious breakfast. During 60 years of extensive travel I cant say Ive ever had an experience like it, Dear MartinN16, On the behalf of the hotel, I would sincerely like to apologize for the unnecessary inconvenience that we have trouble you with and unfavorably impacted on your overall experience in the bar. Google Maps InterContinental Vienna, an IHG Hotel - Guest Reservations InterContinental Vienna, an IHG Hotel - Hotels.com After one month of contacting them and with no solution I went to the hotel and ask them directly also talked with the manager there and asked them to play back the camera and then they told me that the camera only recorded for 21 days and I have lost the receipt but I have the bank transfer receipt. The fact that it occurred at an InterContinental has seriously diminished what we had come to expect of this higher end chain. With kind regards, Rebecca Traunkar Guest Relations Manager. 2020All Rights Reserved Terms of Use and Imprint. The staff is helpful with information, the breakfast is really good, and the room is so comfortable. The breakfast buffet was large and very international. The breakfast was amazing. InterContinental Wien, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. The service by the way was very good. Leave your troubles, stress, and worries behind with a treat for yourself or loved ones. Dear dougn630, I am sorry you had such a horrible experience for the night spent in our Hotel during holiday season, which should have been a relaxing one. Our team checks each review posted on the site disputed by our community as not meeting our. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We make it clear when weve done this. You can also visit g.co/privacytools/co_uk at any time. More. There are no extra beds available at the property. We also use cookies and data to tailor the experience to be age-appropriate, if relevant. On-site venues and convenient event services make InterContinental Wien an ideal choice for hosting events such as conferences and meetings. We liked location and staff, felt like home. Spotless and air conditioned property in Landstrasse district. With best regards, Rebecca Traunkar Guest Relations Manager. The water heaters in both rooms were not working properly and hot/cold water was changing unexpectedly often during shower by itself. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
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