Concord, MA 01742 Only within the framework of applicable legislation, or if we are obligated to do so by a court decision, shall personal data be transmitted to government institutions and authorities entitled to receive information. Live Chat. We repair most old and new 75mm & 100mm Bowl models and select 150mm Bowl models. There only left in stock. With 2,000+ Replacement Parts In Stock, we have the parts on-hand that are needed for routine repairs. Please complete the form and someone will be in touch shortly. Upon subscription to the newsletter, we store your IP address and the date of the subscription. Track/Request a Return. Eight Tips For Providing Excellent Customer Service - Forbes On sachtler.com, personal data is collected in order to perform various transactions such as: Product or service orders, activations, and registrations: we need your information to fulfill our obligations under purchase agreements or service orders. Shop By Brand. You have the right to data portability which allows individuals to obtain and or reuse their personal data for their own purposes across different services. #05-16 Grantral Complex 368242, Videndum plc. A cookie is a small file that is stored on your computer when you visit a website. You have the right to access a copy of the personal information we hold about you by making a Subject Access Request (SAR) in writing or by email to Sachtler for the attention of the Data Protection Officer. Parents and guardians should be actively involved in their childrens Internet and cell phone usage. The Sachtler Video 18 S2 Fluid Head & ENG 2 CF Tripod System comprises of the Video 18 S2 head, ENG 2 CF carbon fiber tripod legs, mid-level spreader, set of three rubber feet, and a padded bag. New York, NY USA, Scan Computers Int. Example: If you give a pre-authorized amount of $500, and we can fix the unit for $400, we don't need to call you during the Trade in Your Gear. Your personal data will not be passed on to third parties without your express consent. Eloqua is an automated marketing tool that manages campaigns and analyses client interests. Registered office: Bridge House, Heron Square, Richmond TW9 1EN, United Kingdom. The content of the plug-in (the button) is then provided by the servers of this social network. If you are unhappy with how we have processed your personal information please firstly contact the Data Protection Officer listed above; if you are still unhappy you may contact the following: Information Commissioners Office (for UK customers), Wycliffe House Water Lane Wilmslow Cheshire, SK9 5AF, Helpline: 0303 123 1113 (local rate) or +44 1625 545 745. 1F, 3-1-38 Shibakoen Minato-ku Tokyo 105-0011. For more information about this, go towww.eloqua.com, How we process your Information or share it. If you don't have a part number, you can checkout our Sachtler Exploded Parts Diagrams to locate the number, then use our website to check price, availability and place your order. (866) 521-7381 In lieu of flowers, memorial donations may be directed to a charity of your choice in his name. Registered office: Bridge House, Heron Square, Richmond TW9 1EN, United Kingdom. Horizontal brake lever kit for the Sachtler DV Series tripod heads. This data is only used to send the newsletters and will not be passed on to third parties. This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Product Description. Find A Sachtler Service Partner | Sachtler 1 Review. However, if IP anonymization is activated on this website, your IP address is first abbreviated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Location: Vancouver, British Columbia (formerly Winnipeg, Manitoba) Canada. As visitors browse your website, Oracle Eloqua uses cookies and the visitors IP address to build a visitor record. Call a Sales Pro at 800-476-9886 for more information. We've partnered with FedEx and Hunt's Photo & Video to offer over 4,000 pickup locations across the US! For the majority of repairs, if we determine the unit is not economical for repair with regards to the cost of a new unit, We use cookies to make sure the website can function, measure traffic and support our marketing and third-party services. Videndum Production Solutions Limited (VPS) observes all applicable statutory data protection requirements and is aware of the fact that particularly sensitive handling of all personal data sent to VPS or any of its affiliates by our customers is highly important to them. The better we understand your wishes, the faster you can find the desired information on our web pages. Having been a Vinten customer for over 7 years, I can personally vouch for the tremendous job they do in looking after clients. but initially you must authorize at least this minimum. This may include medical information and where additionally appropriate we will perform a criminal record search. Individual poles and leg moldings on 150mm sticks, 100mm heavy duty sticks and Hotpod models can generally not be repaired and require leg replacement. #mysachtlersetup #mysachtlersetup: Blackmagic URSA Mini Pro, We share our dream cameras and rigs with you. Uh-oh! Please use this site to register your Manfrotto, JOBY, Lowepro, Gitzo, Colorama, National Geographic and Avenger products. The IP address transmitted by your browser in the context of Google Analytics is not associated with any other data held by Google. Job application files for unsuccessful applicants are destroyed after 12 months of the decision being made. (You have to sign a loan agreement). Videndum Media Solutions Chris, as you well know I have been around here some time (for better or for worse) and I NEVER REALIZED THAT. Sachtler: Award-Winning Tripods, Fluid Heads & Pedestals Showing 1 - 24 of 89. Sign up to our newsletter today and be the first to receive the latest news, annoucements & updates. B&H # SA0773CM MFR # 0773CM. Until we are able to get our hands on the unit, that is the best guess estimate to go with. Sign up to receive exclusive deals, industry news, and new product information. e.g., we may process or store information in the United States on behalf of our international subsidiaries and affiliates. $14.73. When accessing a page on sachtler.com containing such a plug-in, your browser establishes a connection to this social network. Trade in Your Gear. You can find more information about this on the Google websitehere. These are Sachtlers own service centres where our team of highly experienced, factory trained engineers can provide technical advice and support or can service or repair your products. The fluid head has a payload capacity of 4 to 48.5 lb with support for DSLR setups, ENG, and digital cinema cameras. Privacy Policy | Sachtler Fair enough. Part of Videndum plc. DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood. Uro Podlogar relied on on his new Sachtler aktiv8 to deliver shots against the clock. A Pre-Authorized amount is a dollar figure that we are limited to before an estimate is given. Your enquiry will be routed to the best suited department who will be in contact soon. Chris Soucygreat to hear from you! Low profile screw for Sachtler FSB-6 carbon fiber tripod system. Steel Spike for ENG CF 5386 and Speed Lock 75 CF, Horizontal Brake Lever Kit for All DV Series (Except DV4), Leg Spreader Pin Receiver for SP11 and SP75, Base Piece with Spike for Speed Lock 75 CF, Horizontal Brake Lever Kit for FSB2 and FSB4, Digital Converters, Transcoding, Sync, Clocks, Hearing Enhancement, Translation, Tour Guide, Recording (Audio) Interfaces, Digital Workstations, Switchers, Routers, Combiners, Source Selectors, If you cannot access the information on this website and need assistance in doing so, please call. You have the right to block or suppress the processing of your personal data. We repair the majority of Sachtler's entire line of DV, ENG & Cine fluid heads. Horizontal brake lever kit for the Sachtler FSB2 and FSB4 fluid heads. Additional labor charges may apply for 150mm models, older models and units with Registered office: Bridge House, Heron Square, Richmond TW9 1EN, United Kingdom. Thank you for signing up! See how camera operator Geoff Nelson uses the cutting-edge elements of his Sachtler aktiv14T flowtech system to improve his workflow. If you leave our website, we recommend you to be mindful of the fact that you are no longer on the web pages of Videndum plc, and to read the privacy policies of these external websites before disclosing your personal information. Checkout our Sachtler FAQ's for a bunch of commonly asked questions with answers pertaining to Sachtler products. Just enter the part number into the search box on our website for real-time price and availability. Registered office: Bridge House, Heron Square, Richmond TW9 1EN, United Kingdom. Request Call Back. You have the right to erasure, also known as the right to be forgotten. Product Description Fluid Head Sachtler Ace XL for Digital Cine Style and DSLR Cameras. Follow documentary filmmaker Andre Gtzmann through the mountainous regions of Georgia, Chetschenia, and Armenia with aktiv 12T and 14T. Introducing the new Sachtler Ace XL premium fluid head. Flat labor rates apply to standard repairs for current models only. Fast to work with and lightweight at only 5.5 lb, the Sachtler FSB 6 MK II Fluid Head with Sideload Mechanism supports up to 17.6 lb of camera and accessories, and with its 15-steps of counterbalance adjustment, you can tune the head to work with the lightest of cameras. More specifically, we use your personal data for advertising purposes only if you have expressly given us your consent to do so. Steel spike for the Sachtler ENG CF 5386 and Speed Lock 75 CF tripods. If you arrived here by clicking a button on a product or support page, the question type has been selected for you. You can prevent cookie storage by selecting the appropriate settings in your browser software; however, please note that, in that case, you may not be able to use all features of this website to their full extent. Cookies help identify you as a website visitor according to your specific browser and computer combination in the event that you return to this domain. Sign up to our newsletter today and be the first to receive the latest news, annoucements & updates. Personal and financial information is essential to manage ongoing subscriptions and payments. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy. the evaluation/repair process to get their unit back quicker. Alternatively contact one of our global service partners via the partner finder Japan T: +81 (0)35 777 8040 E: support-jp@videndum.com Shop B&H for special deals on Sachtler like FSB 14T Mk II Touch & Go 100mm System with HotPod CF 14 and System aktiv14T & flowtech 100 with Mid-Level Spreader. B&H Photo Video Visit us for outstanding prices, selection, and fast shipping. Processing of your personal information may be restricted in the event it is no longer essential to support the use of services provided to you and or not part of any contractual, legal or financial requirement to do so. encourage you to provide a higher amount for most repairs (we recommended an amount in $400-$700 range). Beijing Representative Office, Room 706, Tower B, Derun Building No.A3 YongAn Dongli, Jianwai Ave. Chaoyang District, Beijing 100022, Shibakoen 3-chome Bldg. Sachtler stands for high quality and robustness, and we will support you with a carefully developed service programme. The cookie is not suitable for identifying you on third-party websites, including the websites of the analytics providers. Registered office: Bridge House, Heron Square, Richmond TW9 1EN, United Kingdom. 800.221.5743. All other records are retained for 7 years after the last official action. Join us on a tour with cameraman Dan Martland. The GDPR May 2018 provides individual rights which are listed below for your convenience:-. If you sent it back, from that moment you will be unhappy with your existing system, so you are on borrowed time before you get the money together, and get the proper one back. Further data is not collected. These service providers are obligated to process your personal data in accordance with this privacy policy and applicable data protection laws. 130B Baker Ave Ext We share information with our subsidiaries and affiliates to help us provide our services or conduct data processing on our behalf. Book a service or repair Support. Sachtler System FSB 8 MII Sideload and 75/2 Carbon Fiber Tripod Legs with Mid-Level Spreader and Bag. Wildlife, Documentary The African Survivors. Our website is not directed at children and is not intended for collecting childrens data. 800.221.5743. Full contact details are provided at the end of this Privacy Policy. The broad principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing by Sachtler. In order to prevent and detect crime, and to ensure the safety of our customers and staff, we operate CCTV systems at our various locations. Pan brake shaft for Sachtler DV 12SB fluid head. By submitting this form you agree to the Videndum Production Solutions Privacy Policy. You have the right to object to the processing of your personal information based on legitimate interests or the performance of a task in the public interest or exercise of official authority including profiling activity, direct marketing including profiling activity; and processing for purposes of scientific and or historical research and statistics. Customer satisfaction is a significant factor in business success. Sachtler SST10E0604 Speed Lock 75 CF Insert Disc. Site Directory. Virtual music festival highlights the resilience and strength of Afghan women through song. Pan-bar clamp lever used on these Sachtler tripod systems: DV 10 SB DV 12 SB DV 12 TB DUTCH HEAD 35 PANARAMA PLUS VIDEO 15 SB VIDEO 18 DUTCH VIDEO 18 Clamp screw for the sideload mechanism on the FSB fluid head. The use of external websites is subject to the terms of use and privacy policies found under the link to the external websites. The Sachtler Ace XL premium tripod system is ideal for digital cinema cameras such as the Blackmagic URSA Mini Pro, Canon C200 and C300 Mark II, Panasonic GH5, Sony FS7 and Panasonic EVA1. Product Support // Find a Service Partner Find a Service Partner Select your country and city, state or zipcode to find the nearest partner from our global network of service partners Sachtler Service Centres Reset We use your IP address with a view to collecting data, including about the pages visited on sachtler.com, your browser, and your computer. Sachtler Parts, Replacement & Service - Full Compass Systems The cookie contains a unique number and, in some cases, a date. Sachtler may retain just enough information about you to ensure that any restriction is respected in future. Customer records are retained for longer periods against product warranty registrations so we can notify customers of firmware updates and other relevant product related information including end-of-life notifications and where support is concerned. Safety lever for the Sachtler DV 4 fluid tripod head. Sachtler Misc. Parts & Accessories | B&H Photo Video pricing and product availability. Providing us with a pre-authorized amount, gives you and us, a feel for what costs are to be incurred. The information generated by the cookie regarding your use of this website is generally transmitted to and stored on a Google server in the U.S. Putting the customer first. If we anticipate that the repair will exceed your pre-authorized amount, we will send you a formal estimate via email. 877.578.4777 Sachtler | B&H Photo Video Sign up to our newsletter today and be the first to receive the latest news, annoucements & updates. Sachtler & Vinten - Free Home Trials! at DVinfo.net It is true. Unsubscribe from Mailing. In order to prevent potential abuse, we use what is called the double-opt-in procedure during the subscription process. These are Sachtler's own service centres where our team of highly experienced, factory trained engineers can provide technical advice and support or can service or repair your products. The Pan, Tilt, Counter Balance and Sticks are each considered a section. Personal and financial information is essential to manage ongoing subscriptions and payments. (we recommended an amount in $400-$700 range), average repair costs and overhaul pricing by specfic models. B&H Gift Cards. Your Videndum Media Solutions Customer Experience WELCOME TO THE ONLINE PRODUCT REGISTRATION PLATFORM. +44 0871-472-4747 Your enquiry will be routed to the best suited department who will be in contact soon. ), we usually charge a reduced labor rate plus parts (extensive repairs will be charged at a higher labor rate). I've compiled a list of the top things I've found customers value when receiving excellent customer service. To ensure your. Company Information. For all Data Protection matters including Subject Access Requests please contact the Data Protection Officer atyourprivacy@videndum.com. The collected data is not passed on to third parties, either for commercial or non-commercial purposes. Commercial, #mysachtlersetup The sky is the limit. Select your start and end dates in the calendar to see prices For that list, please see this link: Sachtler Models We Do Not Service. Among other things, personal data is understood to mean information such as your name, address, e-mail address, and any other information that may identify you. Book A Service Or Repair | Sachtler Customer service is the act of providing support to both prospective and existing customers. Please note that, on this website, Google Analytics was extended by the code gat._anonymizeIp(); to anonymize IP addresses, with the last octet being deleted. Call Us for your best package The website may link to other websites or resources over which Videndum plc has no control (external websites). Sachtler aktiv8 Sideload Fluid Head with SpeedLevel & S2068S B&H Due to inclement weather our Concord, MA office will be closed in the afternoon of 3.14.23, Sachtler FSB-6T w/ 75CF Carbon-Fiber Tripod System, Sachtler Ace M Fluid Head with 2-Stage Aluminum Tripod, Sachtler FSB 10 T FT MS Flowtech 100 Tripod System, Sachtler Video 18 FT MS flowtech 100 Tripod System, Sachtler Video 15 FT MS flowtech 100 Tripod System, Sachtler FSB-8T w/ Flowtech 75 Carbon-Fiber Tripod System, Sachtler aktiv8T w/ Flowtech 75 Carbon-Fiber Tripod System, Sachtler FSB 14T Mk II HotPod CF 14 System, Sachtler aktiv14T MS Flowtech 100 Tripod System. Unless a valid reason exists to retain longer, customer subscription records are usually deleted 36 months after no customer interactions (no email activity, website visits or form completions). Don't miss out on this item! Priority Service. Expected availability: 7-10 business days, Expected availability: 7-14 business days, Sachtler Clamp Knob for Ace M and L Series Fluid Head Camera Plate, Sachtler Rotating Carry Handle for flowtech Tripods with aktiv Heads, Sachtler Attachment Mount for flowtech 75 Tripod. Designed for documentary, news, and corporate productions, the aktiv8 supports . Ideally suited for digital cine style cameras like Blackmagic Ursa Mini Pro, Canon C200 and C300 Mark 2, Panasonic GH5 and Sony FS7. Additional Labor Charges will apply for 150mm models and units with extensive, specialized or difficult issues. In order to process orders, payments, and financial transactions we use trusted and authorized secure third-party websites. They know what they're doing, because as soon as you get your hands on your first properly engineered support system the difference is an eye opener, and sufficient to do the convincing. This data includes, for instance, the browser type and version, the operating system used, the referrer URL (previously visited website), the IP address of the requesting computer, the access date and time of the server request, and the file request of the client (file name and URL). aktiv takes storytelling to another level, Wildlife, Documentary The Edge of Extinction, Dan ONeill journeys to the Philippines in a race against time to save a rare raptor, Tillmann Brothers, Riding the island of the never-ending Spring for Scott Sports. LPTG Local Drop Off Times: 9-4pm. $92.00 4 Day Rental More info Add To Cart Sachtler FSB 10 T FT MS Flowtech 100 Tripod System $356.00 4 Day Rental More info Add To Cart Sachtler Video 18 FT MS flowtech 100 Tripod System $568.00 4 Day Rental More info Add To Cart Sachtler Video 15 FT MS flowtech 100 Tripod System $533.00 4 Day Rental More info Add To Cart You have right to be made aware of any automated decision-making, that made without any human involvement, and or profiling of your personal information by Sachtler. Prices, specifications and images are subject to change without notice. 1F 3-1-38 Shibakoen Minato-ku Tokyo, Videndum Production Solutions Pte. We will collect personal information including name and contact details, such as address, email and phone number; also, with your explicit permission, certain pieces of sensitive information. . Designed for digital cine-style cameras, the Ace M Black Edition supports rigs weighing up to 8.8 pounds. On sachtler.com, social network plug-ins may be integrated on individual pages (e.g., Like button, Share button). We will also make prior versions of our privacy policies available for review. If you do not have an account with a social network, no data is transmitted. New policy, however, says that return postage is on your dime. Our Minimum Pre-Authorized Amount, excluding shipping, for Tripods & Fluid Heads is $275, however we strongly Product or service orders, activations, and registrations: we need your information to fulfill our obligations under purchase agreements or service orders. I hope you and your family are all happy and healthy. This information enables us to ensure we only send relevant communications to those customers who are interested and tailor communications when necessary. Sachtler Coupon Code, Promo & Discount Codes May 2023 - GreenPromoCode.com If you believe that we have mistakenly or inadvertently collected such information via our website, please contact us via the address provided below, so that we can immediately delete this data from our servers. Payments. Via our newsletter, we inform you about our company, our services, and workshops. See our Average Repair Costs section so you can determine a good pre-authorized repair amount. Creation of profiles and verification of users: we need your information to ensure you are the person creating a profile. Part of Videndum plc. It allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability. These will also offer information regarding different settings for protecting your privacy.
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